At Archive Reserve, we understand that every piece in our collection is more than simply an order. Many of our items are vintage, collectible, limited, pre-owned, or otherwise distinctive pieces that deserve careful handling from our archive to your door.
We take care when preparing and packaging each order so that your purchase is protected throughout the shipping process.
Order Processing
Orders are typically prepared for shipment within [X–X BUSINESS DAYS] after your purchase has been successfully completed.
Because Archive Reserve offers a curated selection of collectible, vintage, fashion, art, media, accessories, and specialty objects, some pieces may require additional preparation or packaging before dispatch.
Once your order has shipped, you will receive a shipping confirmation with available tracking information.
Estimated Delivery Times
Estimated delivery times begin after your order has been processed and dispatched.
Domestic Orders:
Estimated delivery: [X–X BUSINESS DAYS]
International Orders:
Estimated delivery: [X–X BUSINESS DAYS]
Delivery times are estimates and may vary depending on your location, shipping carrier, customs processing, weather conditions, holidays, or other circumstances outside our control.
Shipping Rates
Applicable shipping charges are displayed during checkout before your order is completed.
Shipping costs may vary based on factors such as:
- Delivery destination
- Package size and weight
- Selected shipping method
- The nature or value of the item
- Additional handling or protection required for certain collectible pieces
Where multiple shipping options are available, they will be displayed at checkout.
Tracking Your Order
When tracking is available, you will receive tracking details after your order has been dispatched.
Please allow some time for the shipping carrier's tracking system to update after receiving your shipment confirmation.
If your tracking information has not updated for an extended period, contact us at [YOUR EMAIL ADDRESS] and include your order number.
Careful Packaging
Archive Reserve carries a diverse collection that may include vintage clothing, tailoring, footwear, watches, bags, jewelry, books, printed works, vinyl records, collectibles, autographs, decorative objects, tableware, electronics, and other distinctive pieces.
Packaging methods may therefore vary depending on the individual item.
Our goal is to package each order appropriately for its material, construction, age, condition, and overall nature while helping protect it during transit.
Shipping Collectible and Vintage Items
Many items available through Archive Reserve are unique, vintage, pre-owned, collectible, discontinued, or difficult to replace.
For this reason, orders may receive additional handling and protective packaging where appropriate.
We encourage customers to review all product photographs, descriptions, measurements, condition notes, and available provenance or documentation before purchasing.
International Shipping
International shipping may be available to eligible destinations.
Customers placing international orders should be aware that their shipment may be subject to:
- Customs inspections
- Import duties
- Taxes
- Brokerage fees
- Other charges imposed by the destination country
Unless otherwise stated during checkout, any customs duties, import taxes, or similar charges are the responsibility of the recipient.
Customs procedures can also affect estimated delivery times.
Customs and Import Restrictions
Certain vintage, collectible, natural-material, luxury, electronic, or specialty items may be subject to import or export restrictions depending on the destination.
Customers are responsible for ensuring that an item can legally be imported into their destination country before placing an order.
If an order cannot be delivered because of destination-specific import restrictions, additional shipping or handling costs may apply where permitted.
Shipping Address Accuracy
Please carefully review your shipping information before completing your purchase.
Customers are responsible for providing a complete and accurate delivery address.
If you notice an error in your shipping address, contact us as soon as possible at [YOUR EMAIL ADDRESS].
We cannot guarantee that an address can be changed once an order has entered the fulfillment or shipping process.
Delayed Shipments
Carrier delays can occasionally occur because of weather, holidays, transportation disruptions, customs processing, high shipping volumes, or other circumstances outside Archive Reserve's control.
If your order has exceeded the expected delivery timeframe, please:
- Review your tracking information.
- Confirm that the shipping address provided with your order is correct.
- Check for any delivery notices from the carrier.
- Contact us at [YOUR EMAIL ADDRESS] if additional assistance is needed.
Lost or Missing Packages
If tracking indicates that your order was delivered but you cannot locate it, we recommend first checking:
- Around the delivery location
- With other members of your household
- With neighbors where appropriate
- With your building reception or mailroom
- Directly with the shipping carrier
If the package still cannot be located, contact us at [YOUR EMAIL ADDRESS] with your order number and tracking information.
We will review the available shipment details and assist where reasonably possible.
Damaged Packages
If your order arrives with visible shipping damage, please keep the item and all original packaging.
Contact us at [YOUR EMAIL ADDRESS] as soon as possible and provide:
- Your order number
- Photographs of the outer shipping package
- Photographs of the internal packaging
- Clear photographs of any damage to the item
This information may be required when reviewing the shipment with the carrier.
Multiple-Item Orders
Orders containing multiple items may occasionally be shipped separately when this provides safer or more appropriate packaging.
If an order is divided into more than one shipment, separate tracking information may be provided where available.
Delivery Attempts and Returned Packages
Customers are responsible for monitoring shipment tracking and making reasonable arrangements to receive their order.
If a package is returned because of an incorrect address, failed delivery attempts, refusal of delivery, or failure to collect the package, additional shipping charges may apply before the item can be sent again.
Questions About Shipping
If you have questions regarding shipping, tracking, delivery, or an existing Archive Reserve order, please contact:
Email: [YOUR EMAIL ADDRESS]
When contacting us about an existing purchase, please include your order number so we can assist you more efficiently.