Effective Date: September 3rd, 2026
Archive Reserve carefully packages collectible, fragile, rare, and high-value items for shipment.
Processing Time
Most orders are processed within [2–5 business days] after payment has been confirmed.
Certain items may require additional processing time because of authentication, specialized packaging, insurance requirements, high-value verification, carrier restrictions, or holiday schedules.
If a significant delay is expected, Archive Reserve will contact the customer using the email address provided at checkout.
Shipping Methods
Available shipping methods and costs are displayed at checkout when possible.
Depending on the item, destination, value, size, fragility, and insurance requirements, Archive Reserve may use USPS, UPS, FedEx, DHL, freight providers, or another appropriate carrier.
Archive Reserve may require:
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Shipping insurance;
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Signature confirmation;
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Adult signature;
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Delivery to the billing address;
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Additional buyer verification; or
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A specific carrier or shipping service.
Shipping Charges
Shipping charges are shown at checkout unless a listing states otherwise.
Oversized, fragile, unusually shaped, international, or high-value items may require a custom shipping quote.
If a shipping-rate error occurs, Archive Reserve may contact the buyer to collect the correct amount, offer an alternative shipping method, or cancel and refund the order.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Archive Reserve is not responsible for delays, returned packages, failed delivery, or additional charges caused by an incorrect, incomplete, inaccessible, refused, or undeliverable address provided by the customer.
Delivery Estimates
Carrier delivery dates are estimates and are not guaranteed. Weather, carrier delays, customs processing, service interruptions, incorrect addresses, and other events outside Archive Reserve’s control may affect delivery times.
Lost, Damaged, or Missing Packages
If a package is delayed, damaged, missing, or marked as delivered but cannot be located, contact Archive Reserve promptly at [support@archivereserve.com].
For damaged shipments, retain all packaging, labels, and contents. We may request photographs of:
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The outer shipping box;
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The shipping label;
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Inner packaging;
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The item;
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All visible damage; and
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Any damage to certificates or accessories.
Do not discard the packaging until the claim has been resolved. A carrier investigation or insurance claim may be required before a refund or other resolution is issued.
International Shipping
International shipping may be available for selected items.
The buyer is responsible for customs duties, import taxes, VAT, brokerage fees, tariffs, and other charges imposed by the destination country.
Archive Reserve is not responsible for delays caused by customs, import restrictions, unpaid duties, or a customer’s failure to provide information requested by customs authorities.
Some items may not be eligible for international shipping because of size, materials, insurance limitations, export restrictions, or carrier rules.
Local Pickup
Local pickup may be available only when specifically stated in the listing or approved in writing by Archive Reserve.
A government-issued photo ID and proof of purchase may be required at pickup.